FAQs

FAQs2019-03-11T16:17:33+00:00
What are your prices?2018-10-11T17:52:17+00:00

Pricing depends on the quantity, formulation, ingredients used, certifications required and packaging.  As we get details on your product requirements, we will provide you a quote.

Do you have minimum order quantities?2018-11-08T16:51:59+00:00

Yes, minimums for in-stock items are substantially lower than for custom items. Minimums are also determined by the packaging you select.   Please contact us for further details.

What are your lead times?2018-10-11T17:51:02+00:00

Timing is dependent on whether you order in-stock or custom products, with in-stock items having a shorter lead time. Formula ingredients also impact timing with some raw materials having longer lead times than others. Lead times will be communicated with you as we discuss your project.

Are custom formulas protected?2018-10-11T17:50:26+00:00

Yes.  For custom formulization we sign non-disclosure agreements.  We hold all custom formulas in strictest confidence.

For which major retailers and brands do you manufacture for?2018-10-11T17:50:08+00:00

Unfortunately, we cannot reveal this information.  Our customer list is confidential.  However, we do produce for some the largest national brands and retailers in the U.S.

Where do you process your manufacturing?2018-10-11T17:49:49+00:00

We have production facilities located in California, Indiana and New Jersey.  Production location is determined by matching your product requirements to our facility capabilities.

Are your facilities organic certified? How about kosher, allergen-free etc?2018-10-11T17:49:32+00:00

Yes.  Our facilities have multiple certifications and restrictions.  Please let us know what product claims and requirements are needed and we can recommend the production facility that will work best for you.

Do you drop-ship products?2018-10-11T17:49:12+00:00

We are currently not set-up to process drop-ship requests.  Your order is prepared for pick-up or delivery directly from our distribution centers.

What documentation is received with my order?2018-10-11T17:48:55+00:00

All orders are shipped with a Certificate of Analysis.  All product is independently tested for quality, purity and potency to insure all label claims and shelf life claims are met.